WHERE'S MY ORDER HONEY?
Please refer to the shipping tab for our shipping schedule. If we are outside of those guidelines please email us at email@example.com so we can look into your order whereabouts. For quicker response times: Text 412-251-8997
DO YOU ACCEPT RETURNS?
Aww Sorry Honey Bun everything is Final Sale at the Cartel but Customer Service is priority. Check IG to see all items LIVE in video, picture format to fall in love in advance with your purchase.
For damaged items please email me a picture of your items within 48 hours of the USPS time stamp of you receiving your order.
LOST OR STOLEN PACKAGES ?
CC is not responsible for lost, stolen or delayed packages but we do CARE. If you’ve had issues with mail in the past, please Be sure to add Order Protection at the checkout or select USPS Priority Mail for your shipping choice.
DO YOU OFFER EXPRESS SHIPPING?
Due to "Anything can Happen" Express shipping is not advertised during this time due to the pandemic
I FORGOT TO UPDATE MY NEW ADDRESS, WHAT NOW?
Wow, this really sucks Suga. Hopefully you caught this issue before we shipped your decor. If the order is already in transit, I’m sure you read the “Shipping” deets listed on the site where we advise you to “check it twice” CC is not responsible for packages not received due to incorrect mailing deets listed on your PayPal account.